ITM Power Rebrand

Brand 360 Applications

Perception

Culture

Operations

ITM Power partnered with us to redefine its brand identity. Together, we realigned its visual and verbal expression to better communicate its ambitious vision.

As a pioneering force in the hydrogen sector, ITM Power (LON: ITM) faced a crucial moment of transformation. Following significant growth and change within the business and industry, they needed a brand that would better align to their ambitions. Their product was very well-known, so we wanted to help raise the visibility of the brand as a whole.

We began with an in-depth discovery phase, running workshops with a range of employees across customer service, production, and leadership. 

Client and stakeholder interviews were also held and employee surveys were distributed to all. This ensured every voice in the business was heard.

This insight was further bolstered by market, product, and audience research, all of which provided the foundations of a robust brand strategy focused on differentiation, credibility, and growth. It set out to deliver streamlined operations to drive efficiency, support internal teams, and shift external perception to raise trust and awareness. 

From this strategy, creative concepts were developed to help stakeholders visualise the updated identity, and ensure that the brand worked across all relevant channels.

Working closely with key stakeholders, we were able to select the best direction and evolve it into a complete visual identity refresh.

Comprehensive guidelines for internal and supplier use were created, and the refreshed brand was rolled out across employees in 2024.

The website, marketing collateral and other key communications were updated in line with the new branding for consistency and clarity shortly after.

We continue to work with ITM as a trusted brand partner of six years.

Project Metrics.

Research

152 hours

Employee surveys

119 respondents

Interviews

50 +

They’re a highly creative team who are invested in our business and are brimming with ideas to help propel our business forwards.

Sharon Poulter

Head of Marketing, ITM

FAQs.

The key is continuity. This is achieved by ensuring enough visual and strategic consistency remains so that investors recognise and trust the business while experiencing a brand that feels more confident and forward-looking. For a listed company, timing, stakeholder communication, and regulatory considerations all factor into the rollout plan, and we work closely with internal teams to ensure the transition is managed with care. A well-executed rebrand should strengthen investor confidence, not unsettle it.

A refresh updates the surface such as colour palette, typography, or logo but keeps the strategic foundations intact. A full rebrand goes deeper, revisiting positioning, values, and narrative before any creative work begins. The right choice depends on whether the issue is visual or strategic. If the brand no longer reflects what the business has become, a refresh won't be enough.

We build broad input into the process from the outset using workshops, interviews, and surveys that capture perspectives from across the business, not just the boardroom. For ITM Power, that meant engaging teams at every level to ensure the new brand felt authentic and inclusive rather than imposed from above. The goal is always a brand that the whole organisation feels proud to get behind.

Vol 3D

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